In April, 2013, the Canadian Bar Association (CBA) held a conference in Saskatoon to discuss “Access to Justice” and subsequently issued four reports: a summary, a metrics paper, a Community Voice paper, and a longer report.
I asked for and received these reports by email, as they were supposed to be on the website of the CBA, but they have been claiming problems with their site. Thus, I put the reports on the CEPC site here:
The Supreme Court (Thomas Cromwell) report on available here (http://www.cfcj-fcjc.org/)
English (Canada) 
Français du Canada